Test It Works

Test That Data Is Sent

After setting up AttributionHub, it’s important to test that attribution data is being sent and stored in your CRM or other connected tools.

How to Test Open the page where you installed the script and added hidden fields. Submit the form as if you were a visitor (you can use a test email address). In your CRM (or other destination tool), check the record that was created. If the setup is correct, you should see attribution data — such as UTM parameters, referrer, or landing page — stored in the fields you mapped.

Once you see attribution fields stored in your CRM or CMS, the setup is confirmed to be working. because both the form and the data storage belong to the same platform. When you add hidden fields in the form builder, you’re typically mapping them to existing properties in that platform. As a result, when a visitor submits the form, the attribution data is captured and stored in the right place without any extra setup.

When It Doesn’t Work

If your test submission didn’t show attribution data in your CRM or other tool, don’t worry — most issues are easy to fix. Follow the steps below to check the most common problems.

Check the Script Installation Make sure the AttributionHub script is installed on your site. It should be placed in the <head> of your pages (or added correctly through Google Tag Manager). Open your site with a URL containing UTM parameters (e.g., ?utm_source=test&utm_medium=test). Inspect your browser’s local storage to confirm that AttributionHub is storing the data.
Check Hidden Field Names Ensure that the hidden fields in your form are set up correctly. The field names must match the ones AttributionHub expects. If the names don’t match, the data cannot be passed through the form. See the list of Supported hidden Field Names for reference.
Check Field Mapping in Your CRM Confirm that each hidden field in your form is mapped to the correct property in your CRM or CMS. In many systems this mapping happens automatically, but sometimes you need to link fields manually. If mapping isn’t set, the data may not appear in your CRM even if it was captured correctly.
Test Again After fixing the above, submit the form again with UTM parameters in the URL. Check your CRM record to confirm attribution data is now being stored.

Still Not Working? If you’ve gone through all the steps above and attribution data still isn’t appearing:

Fill out the contact form on our website so our team will help you with the setup. Or, join our Discord channel to get live support and connect with the community.